At ITI Design, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, contact us, or use our services.

1. Who We Are

ITI Design is a London-based company specializing in digital signage installation and display setup services. For any privacy-related questions, contact us at:
📧 info@itidesign.co.uk
📞 +447 912 345 6789

2. Information We Collect

• Personal Information: Name, email, phone number, company name (from enquiry forms).
• Communication Data: Messages sent via email, WhatsApp, or contact forms.
• Technical Information: IP address, browser type, and site usage (via Google Analytics).
• Cookies: Used to enhance performance and user experience.

3. How We Use Your Information

• Responding to your enquiries and providing quotes.
• Delivering our services (installation, repair, maintenance).
• Improving website experience and performance.
• Sending occasional offers or updates (with consent).

4. Legal Basis for Processing

We process your data under the following legal bases:

• Consent — when you voluntarily submit your data.
• Contractual necessity — when data is required to provide services.
• Legitimate interest — improving services and preventing fraud.

5. How We Protect Your Data

We use modern security measures (SSL encryption, secure servers, and access control) to protect your information from unauthorized access or misuse.

6. Data Sharing

We do not sell or rent your data. We may share limited data with trusted service providers (hosting, email) who comply with GDPR regulations.

7. Cookies

Our site uses cookies to enhance usability and analytics. You can disable cookies in your browser settings if you prefer.

8. Data Retention

We keep your data only as long as necessary — typically 12 to 24 months — unless required by law to retain it longer.

9. Your Rights

Under UK GDPR, you have the right to access, correct, delete, or restrict processing of your data. You can also withdraw consent at any time. To exercise these rights, email us at privacy@itidesign.co.uk.

10. Third-Party Links

Our website may contain links to other sites such as Instagram, WhatsApp, or Google Maps. We are not responsible for their privacy practices.

11. Updates to This Policy

We may update this Privacy Policy periodically. All updates will be published on this page with a new “Last Updated” date.

12. Contact Us

For privacy-related inquiries or concerns, please contact:
📧 info@itidesign.co.uk
📞 +447 912 345 6789